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| Phone: 613-9761-1903 Fax: 613-9739-8944 Email: Steve Taylor 5 Marong Ct Boronia Heights VIC 3155 Australia |
Lotus
cars are renowned for performance, handling and style. The Elan Factory
is renowned for experience, customer service and support. A wide range of
products and services are offered for the following cars:
Our catalog provides and excellent insight into what we can supply. However, the catalog is constantly being upgraded, so please check if you are on our mailing list to ensure you receive the latest copy. If you cannot see what you require, please ask and we will be pleased to assist you. Our goal is to make it easy and a pleasure to deal with the Elan Factory. Suppliers We now have a relationship with around 150 quality companies who we are confident will supply only quaility components. All new products supplied, whether they be genuine Lotus or OEM carry a full product warranty or guarantee. To you the customer, this means that we are supported by our suppliers and if in the unlikely event you have to return product, you can either exchange the item or have your money refunded. Ordering No matter where you live, we can accept your order by the following options. 1) Telephone on 03-9761-1903 2) Fax on 03-9739-8944 3) Email sales@elanfactory.com.au 4) Combined automatic answer-phone and fax service on 03-9739-8944 accepts your orders outside normal business hours. Wherever possible, please quote the Lotus part number or the product catalogue part number. This assists the ordering process and ensures you receive the correct item. Genuine Lotus Parts If you are looking for genuine Lotus parts, you no longer have to wait for information regarding pricing and availability as we can provide this by telephone or fax. However, if a part is not in stock, then it can usually be obtained fairly quickly as we usually air-freight all our parts from the UK. Express Hotline If you require same day dispatch and you have the part number(s) of the item(s) you need, then fax your order to the Express Hotline on fax number 03-9739-8944. This ensures your parts order is packed and despatched on the same day. Please make sure you specify which method of delivery you require. Payment Once you have placed your order, you can use your most convenient method of payment. We accept.... - Internet Banking - Cheques in A$ - Money orders in A$ - Bank drafts in A$ - Electronic funds transfer in A$ - C.O.D. through Australia Post - PayPal Deliveries You can now choose how you want your order delivered according to your preference and budget. We offer... - Couriers Please services - Metro and interstate services - Greyhound Bus freight - Interstate for larger/bulky parcels - Australia Post - regular mail or Guaranteed Next Day - International Freight services. We can also arrange delivery of large items such as a new chassis or body section from the UK direct to your door. This avoids double handling costs and reduces delays. Conditions of Sale 1. Property of the goods is retained by THE ELAN FACTORY and shall not pass to the purchaser until payment is made for the goods and for all other goods supplied by THE ELAN FACTORY to the purchaser 2. The purchaser shall not sell, dispose of, utilise or otherwise deal with the goods or any part thereof until full payment for the goods has been made to and received by THE ELAN FACTORY, other than in the ordinary course of the purchaser's business. 3. THE ELAN FACTORY (without prejudice to any of its other rights), without previous notice to the purchaser can retake the goods and resume possession of the goods which remain the property of THE ELAN FACTORY and by its servants and agents may enter the purchaser's premises or any other place where the goods may be upon the occurrence of any one or more of the following events:- (i) (Where the purchaser is a corporation) the purchaser commences to be wound up or is placed under official management, or a receiver or receiver and manager is appointed or an encumberance takes pocession of its undertaking or property. (ii) (Where the purchaser is a natural person) the purchaser becomes insolvent or bankrupt or commits an act of bankruptcy or makes an assignment for the benefit of of a creditor. (iii) The purchaser fails to pay the whole or any part of the purchase price or any other charges for the goods supplied hereunder or for any other equipment or services supplied to the purchaser by THE ELAN FACTORY when due. (iv) Any other terms or conditions of the contract between THE ELAN FACTORY and the purchaser are breached by the purchaser. 4. The purchaser shall make good any damage to any premises occasioned by the removal of any goods and shall, and herby indemnify THE ELAN FACTORY in respect of any proceedings brought against THE ELAN FACTORY arising from the removal of the goods from such premises. Terms 1. Payment, net 10 days or unless otherwise stated on invoice. 2. LATE PAYMENTS will incur a finance fee. The interest will be calculated daily at a rate of (10.0% per annum) and then added to the outstanding amount until such time full payment is made. 3. All claims for credit must be made within 7 days after receipt of goods. 4. All goods must be authorised prior to return. 5. Goods supplied that are non-standard items will not be credited without cancellation charge. 6. A handling charge of 10% applies for all goods authorised for return excluding errors by THE ELAN FACTORY. 7. All charges for returned goods are at the client's expense. 8. New components supplied by THE ELAN FACTORY are guaranteed against faulty material and workmanship and part or parts failing due to the above causes will be replaced by us, conditional on individual manufacturers guarentee free of charge ex our wharehose. This guarantee specifically excludes labour of dismantling, re-assembly installation and removal, consequential damage or any other cost. 9. Any goods that have been tampered with, modified in any way or used for other than purposes that the original manufacturer intended will be exempt from this guarantee. 10. Remanufactured components supplied by THE ELAN FACTORY are guaranteed against faulty workmanship and will be replaced or rebuilt by us conditional to inspection/testing. Modified or remanufactured crankshafts cannot be supplied with a service/performance guarantee as we have no control over how the component was used in its previous installation. 11. Reconditioned cylinder heads carry a 3 month limited warranty that is applicable only to the parts and labour supplied by THE ELAN FACTORY. This warranty does not cover worn original components, damage caused by pre-existing faults or subsequent assembly work that is not carried out to the original manufacturers specifications. 12. Any goods that have been used for race purposes are specifically exempted from this guarantee. Appointments We welcome and encourage all our customers to visit The Elan Factory. Please telephone prior to your visit to make an appointment so as to avoid being disappointed. We are usually very busy and need some notice to organise quality time to spend with you. Products We have a policy of only supplying the best quality parts to our customers and that includes oil and air filters. We could supply locally available products but we prefer to supply filters manufactured to contemporary standards (ISO9002) utilising the latest state-of-the-art technology. We do not import these parts because it is easy. Our objective is to supply a product that fits correctly and provides the assurance plus reliability that is necessary in a performance engine. It is worth noting that this UK manufacturer/supplier has contracts with the aircraft industry and supplies filters for the Concorde. Design One of the services offered is the design and manufacture of performance components. It is no longer acceptable to fit aluminium-bronze or cast iron valve guides to any engine as there are better materials available. We have designed and offer Copper-Nickel-Silicon high performance valve guides for all Lotus engines. This same material is currently used by Lotus and Cosworth. By selecting this alloy, it allows valves to run up to 200ºC cooler than using the cast iron normally used for valve guides. This particular alloy has superior conductivity and a very low coefficient of friction. It is also a very hard material (unlike phosphor-bronze or aluminium bronze) and requires special machining to obtain a good surface finish. Services - Workshop facilities - Vehicle servicing to Factory schedules - Repairs and engine tuning - Engine rebuilds to full race or street specifications - Restoration work - Parts location service from UK and USA - Special Tool hire eg. Burroughs gauge, Elan rear hub puller, - Water pump pressure gauge, Engine oil primer bottle Technical Support - Lotus Factory documentation - Lotus Factory parts lists - Lotus Factory service manuals - Lotus Factory service bulletins - Lotus Factory servicing schedules - OEM parts specifications not available from the Lotus Factory - Comprehensive product data sheets - Engineering CAD design drawings for performance components - And shortly an Internet based bulletin board for technical faults and resolutions Services are backed by a significant stock holding plus special tools and equipment. This minimises the amount of time your car is off the road - and the bill you receive. We are open six days per week with minimal booking times. The staff at The Elan Factory have a well balanced and complementary approach to the main business activities. The business has a significant investment computer systems to provide facilities such as accounting, stock control, customer data-base, parts cross reference data-base and computer aided design (CAD) of components. Our goal is to resolve your problems quickly and efficiently with the aid of experienced staff. If we do not have the answer to your particular problem, then we will find someone who does. We are committed to delivering prompt and quality service. The dedication and focus at The Elan Factory is purely Lotus cars, this is our commitment to you our valued customer. Track Record The origins of the Elan Factory may be traced back to a successful business in the UK call Highway Developments formed in 1978. High way Developments first designed and manufactured solid-state ignition units for the automotive after-market place. Later it specialised in the design and supply of stainless steel components, servicing items and accessories to the Lotus car after-market place. To date, The Elan Factory has undertaken many designs and manufacturing projects. Eg. - Steel knock-on wheels for the Lotus Elan - Pistons and liners for the Esprit, Eclat, Elite, etc. - Pistons and liners for the Turbo Esprit - Light weight steel competition flywheels to suit six or twelve bolt crankshafts - Light weight steel crankshaft pulley 4" diameter at 330g - Light weight steel crankshaft pulley 3" diameter at 260g - Self-centre device for drive shaft rubber couplings (race proven) Experience and Resources The staff at The Elan Factory have a well ballanced and complementary approach to the main business activities. The business has a significant investment in computer systems to provide facilities such as accounting, stock control, customer data-base, parts cross-reference data-base and computer aided design (CAD) of components. Philosophy Owning a Lotus car for many years provides the understanding to develop the necessary mind-set to maintain a specialist vehicle in a safe and reliable condition. Understanding Colin Chapman and his Company makes you realise that the vehicle you own is a highly stressed thoroughbred that demands regular maintenance and pampering. Your reward for this, is a vehicle that drives and handles like no other sports car in its class. Beware, there is no reward for neglecting this type of thoroughbred, only financial pain and self inflicted complaints. Standards The Elan Factory embraces the article of association provided by the Institute of the Motor Industry (Pacific). |
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